23 June 2017 – UE Park Avenue Hospitality is delighted to announce that two of our properties have been awarded 2017 TripAdvisor’s Certificate of Excellence – Park Avenue Rochester and Park Avenue Clemenceau, and this is the third consecutive year that Park Avenue Group receives this honour. The achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
Park Avenue Hospitality prides itself on providing exemplary service to our guests through unique products and services and winning the TripAdvisor Certificate of Excellence shows a consistent level of commitment from our entire team to quality customer care and service. Initiating our services and going beyond our call of duties are the small things that makes a positive difference whenever a guest is with us. We aim to exceed customers’ evolving expectations through continuous innovation and impeccable services to deliver memorable experiences. We are also appreciative of our guests who have taken the time to pen their reviews on TripAdvisor.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.